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CRM Systems Solutions
CRM Systems offers a wide variety of services and solutions to help your business. Our motto is "Business Problems Solved"
which refers to our philosophy and methodology of regarding most business issues as problems which are in need of solution.
By utilizing Sage CRM™ and our business acumen, we have helped over 150 clients towards realizing their full potential. Our company implements business solutions using the CRM philosophy of knowing your customer, that can help enhance your business to make it more effective, efficient and most importantly: more profitable.
We approach each project, each interaction with every individual client as an opportunity to create the best possible solution to meet their goals and budgets.
Our long history of development and implementation of CRM systems gives us an outstanding ability to leverage our knowledge of business processes in your companies favor.
CRM Systems can help your business by focusing on your core systems and creating a new system, or improving the present system to allow you business to return a greater Return on Investment on their technology investments.
CRM™ Implementation and Customization
CRM Systems is one of North America's premier Sage developers, as well as one of a very few SugarCRM Gold Certified Partners. In addition to professionally installing Sage CRM into your IT system, we can complete customizations which take CRM far beyond it's bounds to provide custom solutions to any business problems you encounter.
Needs Analysis & System Workflow
Your Sage CRM solution is critical to your business. A CRM implementation involves a sizeable investment. Our position is to review your needs and recommend the right software to help you accomplish your goals. We will meet with your staff and gather the information so that we may present an educated and sensible system that is right for you. Through our network of National and International Companion Software products we offer a total package.
Project Management, Implementation & Customization
Our expert staff will install and customize the features based upon our Needs Analysis and Pre-Sales meetings. This will insure that your system is set to meet your goals, your budget and time frame. The delivery of the products will include customization, integration with our companion products or other software solutions you have, conversion, installation and training.
Report Writing
It is of paramount importance that you are able to use the information that your Sage CRM solution. CRM Systems' team of expert Report Writers will extract the information from your system and create unique reports for each department. Their experience and knowledge base of our products makes the difference for you. This is in addition to the many reports included with the software.
Training
One of the most important lessons we have learned in setting up new systems is that your staff has to know how to use it. CRM isn’t finished with the installation until you feel comfortable using the software, knowing all the features and how to retrieve your data. You are not left alone during the transition period. We are on site at your location to work with and train your employees.
Technical Support
We believe that on going support is an additional component to the success of your investment. Our CRM Certified Consultants are experts in the solutions that we offer. Telephone support and on-site support ensures your goals are met.
Data Migration
Your data is the lifeblood of your company. Your accounting information, customer contacts, etc. When you implement a new system, do you want to start from scratch or have your legacy information on hand? We can help.
We have completed many data migrations from older software to Sage CRM, including:
Act! Migration to Sage CRM
BigTime by Edison’s Attic Data Migration to CRM
Goldmine to CRM
Flatfile based database systems information imported into Sage CRM.
Data Mining
Custom Development
Taking CRM beyond boundaries
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